Cookie Policy
Last updated: January 2025
1. What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
2. How We Use Cookies
Serene Bathworks uses cookies for several purposes:
- To remember your shopping cart contents
- To improve website functionality and user experience
- To analyze website traffic and usage patterns
- To provide personalized content and recommendations
3. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and shopping cart functionality. The website cannot function properly without these cookies.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.
Preference Cookies
These cookies remember your choices and preferences to provide a more personalized experience on our website.
4. Third-Party Cookies
We may use third-party services that set their own cookies. These include:
- Google Analytics for website analytics
- PayFast for payment processing
- Social media platforms for sharing functionality
5. Managing Cookies
You can control and manage cookies in various ways:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies. However, disabling cookies may affect the functionality of our website.
Cookie Consent
When you first visit our website, you may see a cookie consent banner. You can choose to accept or decline non-essential cookies.
6. Cookie Retention
Different cookies have different retention periods:
- Session cookies are deleted when you close your browser
- Persistent cookies remain on your device for a set period or until you delete them
- Essential cookies are typically retained for the duration of your session
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.
8. Contact Us
If you have any questions about our use of cookies, please contact us:
Email: privacy@serenebathworks.co.za
Address: Serene Bathworks, South Africa
Phone: +27 (0) XX XXX XXXX